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In line with its mandate to provide complete customer satisfaction, the Société des alcools du Québec does not hesitate to innovate when the need is felt and launch new services in tune with the times.

Call on the SAQ for your importing needs

The first thing you must understand is that, in Quebec, the law provides that only the Société des alcools du Québec has the authority to import alcoholic beverages or to purchase them from another province.

Any person, including Internet users, desiring to turn to sources abroad or in another province to obtain alcoholic beverages, must be 18 years of age or over and must deal directly with the SAQ through its private ordering service.

This requirement applies regardless of whether the items in question are purchases, gifts, donations, bequests, or travel souvenirs.


Private orders

Are you looking to purchase foreign products which the Société des alcools du Québec doesn't list?

 

The SAQ gives all Quebec residents over the age of 18 or any authorized commercial entity the possibility of purchasing alcoholic beverages not available in its network through private orders.


To do so, please refer to the Private Order Policy for individuals or for permit holders (PDF format).

 

Transport and customs clearance charges, taxes as well as the SAQ mark-up will be added to the product price. The SAQ will confirm the sale price of the product once the supplier confirms the purchase order. The SAQ will also let you know when the order has arrived.


Once you've created an account with the Private Order Department, you can fill a private order request by using the online form. To do so, you'll need to have the following information on hand:

  • name and contact information
  • supplier name and contact information (administrative and pick-up address)
  • product information:

    • commercial name

    • country of origin

    • colour

    • vintage (if required)

    • format

    • alcohol percentage

    • number of bottles per case

    • supplier price and currency

 

For more information, please contact the Private Order Department at (514) 254-8686, or refer to the following documents (PDF format):

 

Idividuals
Private Order Policy for Individuals
Designated Outlets
Estimated Delays for Product Availability

 
Permit holders
Private Order Policy for Permit Holders
Delivery conditions (French only)

Applicable Storage Fees
Evaluation Criterias
Estimated Delays for Product Availability

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