Closing an account
Closing an SAQ.COM/Inspire account
Please contact the Customer Relations Centre if you wish to close your SAQ.COM and Inspire accounts.
You can also close your SAQ.COM/Inspire account in the mobile application.
Customer Relations Centre
Contact us
Toll free: 1 866 873-2020
Montréal area : 514 254-2020
Opening hours
Monday to Friday: 8:30 a.m. to 6 p.m.
Saturday and Sunday: Closed
Important
From the moment we close your SAQ.COM account, this will ensure that:
You will no longer be able to:
- make online purchases;
- view invoices for online purchases;
- add products to your favourites lists and view them;
- give your opinion on a product, i.e. write a review accompanied by a rating (stars).
If you are enrolled in the SAQ Inspire program:
You will lose any Inspire points you have earned.
You will lose all the benefits of the SAQ Inspire program:
- personalized Inspire offers and promotions;
- you will no longer receive emails with tips, discoveries and news tailored to your Inspire profile.
Only unsubscribe from the SAQ Inspire program
If you wish to unsubscribe from the SAQ Inspire program without closing your SAQ.COM account, sign in, go to the My account page and click on the Unsubscribe button in the SAQ Inspire section.